Returns & Exchanges
At Dimples, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't perfect or you've changed your mind, our team is here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing